ICT OPERATIONS OFFICER – ALBURY

Mercy Connect has an exciting opportunity for a ICT Operations Officer to join our team. This role is based at our Corporate Office in Thurgoona and is being offered as a full-time, 18 month contract with the possibility of it being extended.  Reporting to the Manager ICT, the ICT Operations Officer is responsible for applying well developed technical skills to enhance day-to-day business outcomes and deliver projects which improve the quality of Mercy Connect’s ICT operating environment including end-points, networks, compute infrastructure (cloud and on-premises), applications and mobile solutions.

Working closely with the ICT Manager, the Mercy Connect ICT Team, the external Managed Service Provider (MSP) and external partners, the ICT Operations Officer will be responsible for developing and strengthening working technical solutions which drive ICT capabilities of Mercy Connect.

You will support the development, review and monitoring of the organisation’s Strategic Plan and the tactical implementation of strategic initiatives through projects. You will also be passionate about learning and understanding all aspects of Mercy Connect business and using this knowledge to drive positive change and engagement within the organisation.

The essential components of your role will consist :

  • Contribute to the establishment and effectiveness of ICT operations enabling a seamless user experience that is secure, resilient and reliable.
  • Proactively engage and liaise with Mercy Connect third party vendors, including the appointed MSP, to ensure they are responsive to the needs of the organisation and deliver services in line with Service Level Agreements.
  • Support the ICT Manager in the integration, project implementation and strategy delivery by enabling and supporting transformation through the effective and innovative use of technology.
  • Contribute to the achievement of organisational goals by ensuring staff have access to all required ICT software and hardware which improve productivity and enable the achievement of outcomes.
  • Contribute to the achievement of organisational goals by ensuring staff have access to all required ICT software and hardware which improve productivity and enable the achievement of outcomes.

To be considered for this position you must possess:

  • Experience in MS365 and Microsoft Azure
  • Good working knowledge of server infrastructure, both on premise and cloud.
  • Good understanding of Local and Wide Area networks.
  • Excellent knowledge of End User Equipment.
  • Demonstrated knowledge of mobile platforms and mobile device management to support business stakeholders.
  • Demonstrated understanding of Cyber Security risks and controls.

Click here to view Position Description.

Confidential applications, quoting the job reference ICTOO_2020   should be directed via email to: careers@mercyconnect.org.au

Please note only shortlisted applicants will be contacted.

Applications close on Friday 21 July 2020.

DISABILITY SUPPORT WORKERS – ORANGE

Mercy Connect Limited requires Support Workers in Orange to provide accommodation and day program support to adults with a disability. These are casual relief positions with a view to permanency in the future.  Successful applicants will meet the following selection criteria:

  • Experience or willingness in supporting people with complex needs and who may demonstrate challenging behaviours
  • Commitment to individual rights and aspirations
  • Commitment to quality service delivery
  • Ability/understanding of a range of communication styles
  • Excellent communication skills
  • Proven ability to engage with participants
  • Ability to work effectively as part of a team
  • Availability to work weekends / sleepovers / broken shifts
  • Current drivers licence
  • Current First Aid Certificate or willingness to attain one
  • Current Working With Children’s Check (WWCC) or willingness to attain one
  • Current Police Check or willingness to attain one
  • Qualification in the disability field or working with youth would be an advantage.

The successful applicant must address all the requirements of the key selection criteria and undergo standard employment screening.

Click here to view Position Description.

Confidential applications, quoting the job reference DSWO1_2020  should be directed via email to: careers@mercyconnect.org.au

Please note only shortlisted applicants will be contacted.

Applications close on Monday 13 July 2020.

EXPERIENCED DISABILITY SUPPORT WORKERS 

Selection Criteria:

• Ability to provide service to people of all ages.
• Experience in supporting people with behaviours of concerns and complex needs.
• Ability/understanding of a range of communication styles.
• Excellent communication skills.
• Proven ability to engage with clients.
• Ability to work effectively as part of a team.
• Committed and passionate and dynamic.
• Availability to work weekends.
• Availability to do sleepovers.
• Current unrestricted drivers licence.
• Current First Aid.
• Current Working With Children’s Check (WWCC).
• Qualification in the disability field or working with youth would be an advantage.

The successful applicant will be required to undergo standard employment screening.
Applications must address the above selection criteria.

Click here for full position description.

Fill out our Careers Form on our website first.

Enquiries and confidential applications with an accompanying resume and response should be directed via email to: careers@mercyconnect.org.au

We encourage applications from Aboriginal peoples, people from culturally and/or linguistically diverse backgrounds and people with a disability.